Customer support dont help you.Other people are using your account so if you talk to customer support then they give you new acc to use. So be ready to change very often accs. As a compensation they give you 2 days more watch time. And if you are not satisfied with your experience. Then they will refund you. Even though they say full amount refund but still you get scammed and you dont even get half the price back you paid. There are bunch of scammers in this pyramid scheme and customer support dave is toxic af