I ordered three dresses in XL and could not even get them over my head. I take a X or XL so I ordered the larger of the two. I sent them back by Canada Post to the tune of over $35. I was cautioned that it would take at least 3 months so I put a reminder to call mid to late November as my 3 months would be up on November 4th. My status is closed on November 22nd and I have not received a refund to date. What does closed mean? Can’t ask them a direct question as they do not allow for this. You have to choose one of their suggestions. STAY AWAY FROM THIS COMPANY THEY ARE SCAMMERS