I ordered two ceramic heaters from this company thinking they would be the same as a friend had bought from a different company. When they arrived I knew immediately I had been scammed. They were cheap plastic things which I doubt are even safe to use. There was no remote control which I understood there would be. Reading the reviews, all bad, I know I will not get my money back even if I was able to return goods which they make near impossible. I’ll just smash there heaters up and dispose of them as they could be dangerous. DO NOT use this company of scammers but how are they allowed to trade in the first place…