Terrible fraudulent company with lack of customer service. Offered me half our money back for our holiday we didnt get on (I liased either hotel about this and confirmed no charge) “back in card within a few days” 3weeks 20 emails, several chatbots q 1 phonecall later and they told me they would be giving me 1/4 of our money. No telephone number, unable to make formal complaint/speak to manager. DO NOT BOOK WITH THIS COMPANY. Finally got money back via credit card charge back.