They are thieves I believe no one gets to make a withdrawal they take away the visa option in withdrawals do not give them your money my husband took his life and in his last letter he wrote how being tricked humiliated by this casino that he lost so much money and they’re refusing to make his withdrawal broke him. And still they keep lying to a grieving widow there is no honour just now i see they have responded with a lie they keep sending email after email saying they are looking into his request. They don’t care it’s been so long now real casinos take 3 days it’s been 3 weeks. They are the worst lying scamming casino. I can show you the emails saying something like you forgot your password. No we have the password pay the withdrawal into the account that you have been given 20 times. Look at the reply if u can read it. Do not give these scammers your money. I’m paying off Wayne’s funeral the $800 world help me so much they have bern told they don’t care they think it’s funny toying with a grieving widow how cruel they are