It is a SCAM. After my request for withdrawal which was rejected my miner was powered off.After messaging support they send me a message We have a senior manager working with you to resolve this order. There are many people on Telegram pretending to be employees of our company. Telegram not added via url is not an employee of our company. So be sure to copy the Telegram URL to add our senior managers. Please use your browser to open +447830946376These guys are either novice in setting up some sought of method to cover electricity costs or just a plain SCAM