Ho un prelievo sospeso dal 29 Settembre. Scrivo più volte al giorno e gli operatori, gentilissimi, non ne vengono a capo. Domani sono 13 giorni ed ho dovuto spendere anche dei soldi per certificare dei documenti dal notaio!Alle mail zero risposte!***Oggi dopo 13 dico TREDICI giorni mi scrivono:Vedo che il nostro dipartimento competente sta già lavorando alla tua richiesta (tradotto)Scandalosi!Ho paura sul serio di aver perso i miei soldi!###Today 11 October (01:25:42) MeI don’t want to listen we are working on it(01:25:49) MeI need to know when(01:25:50) *** Me has rated the chat Good ***(01:26:08) Employee Thank you, ***, for the details provided.(01:26:13) Me13 days are enough(01:26:14) Employee I am checking now, please allow me a minute.(01:29:41) MeAll the time you need(01:32:08) Employee Thank you for the patience so much, I have checked for you , xxx, and I do not want to be the bearer of bad news, and what I can see at the moment is that there are still some final steps for the withdrawal to be done.(01:32:29) MeCan I talk to a manager or supervisor?(01:32:55) MeSaying that since 13 days(01:33:17) MeI wrote several emails no answers(01:34:05) Employee I understand you entirely, and I am really sorry for the prolonged period on your withdrawl, ***.(01:34:36) MeOk but I’d like to talk with a upper degree employee(01:35:19) MeIf the policy says 5 days(01:35:26) Employee I understand you, however I am truly sorry, but I cannot transfer you, please.For your withdrawal, once again I can understand the matter has take quite some time, which is not good enough.(01:35:35) Me Someone needs to tell me why I’m waiting(01:36:14) MeSo no solution again?(01:36:58) MeFor the moment, your withdrawal is at its final steps, ***, and I know I am asking much, but please allow just a bit more time for the completion, please.(01:37:08) Employee Furthermore, my suggestion is to keep an eye on your mailbox, as if there’s an update or more information is required regarding your withdrawal request, my colleagues will contact you there.(01:37:43) MeMy mail is empty since days(01:37:48) MeI wrote Friday(01:37:55) MeNobody cares(01:38:23) MeHave a nice day(01:39:04) Employee I am once again sorry for this, ***, I have provided the information I have ,as well as notifying the team again so this can be completed.***12 OttobreThey banned me from the chat and got problems to access to my account!***Sono letteralmente scomparsiUser Scam777