If I could give these characters a ‘Zero’, I would. A Total Fraud – This site dummies hotel sites to make you believe that you are on the hotel site booking direct. On September 23rd, 2023 I made a reservation at Hampton Inn for 1 night. My credit card was charged by “CCI*Hotel@GETAROOM” on September 24th, 2023. Along with an additional Reservations Center fee. We stayed at the Hampton Inn, for one night as planned, on the night of September 25th. Hampton Inn also charged our credit card for the amount. We called Hotel Values and made them aware on September 27th, and requested they refund one of the credit card charges. As requested, we emailed a copy of the Hampton invoice and a copy of the credit card statement showing the double-billing. After 3 days with no response, we finally received a response indicating Hotel Values was working on the refund; however “Kindly note that waiver is not guarantee”. Not sure what this means; but, I WOULD NOT recommend using this company.