We were automatically charged $53 CND on top of what we authorized as a one time payment of $2 for one question we would like to ask.We were really shocked to receive an alert from our cc.Called them and rep was helpful and was sympathetic at the start of the call and cancelled the membership but will not refund our money of which was the reason for the call.we felt scammed, to be honest as we were pulled in that just popped out of the blue while researching for answers in the internet , so sure for $2 were ok but didnt expect the $53.I think writing this review would help others down the line thanks.