My project for my aunt who was then confined in a hospital ended last May. I have been in sending them email to request for the funds they were accomodating the first few replies and saying that the money is in queu but then they went radio silence after. Been sending them emails no response at all. My aunt is now dead and until now they havent replied to my emails its a total scam. I will be creating a tiktok campaign in regards with this business practice. Taking advantage from the misfortune of others. Its my second time creating with them. The first time was a couple of years ago and their process is easy as funds will just be disbursed to your bank acct but now that their process is changed and funds is disbursed via crypto currency its taking them an awful lot of time. Ill be looking towards taking legal action on this. It is no longer about the money its about principle. People use the platform to gain help from others not to be inconvenience more because of your incompetence. Again this is our money not yours to keep.