I recently bought a product on-line. When it arrived it was obviously not the advertised product. It was inferior & did not work or recharge. I sent photos & video clips as evidence. Paypal buyer protection is a joke. To receive a refund I was told thatI have return the product to an island off mainland China with tracking. The $79 shipping cost is much higher than the offered refund – around $59. I then complained to customer service. They compared shipping the product across the world to the paying for gas to return a product to a store. I didn’t go to China or a Chinese website to buy the product. No, there is no comparison & it is completely unreasonable to expect me to ship to product to China!I have been defrauded & Paypal has not protected me. 😡