This is 1 very big scam, I was suspicious of it at the beginning but being curious to see whether I was going to get the help I needed, I’ve now become a victim. Firstly they charge you £11.99 and later another amount which was never disclosed at the very start. How smart, considering if you really have a desperate need for their service you will be tempted to proceed. Money has been taken from my account twice and nothing is working as promised, even after writing to get an update, no one cares to respond. Please please please, I’m strongly advising you all, don’t fall for this scam. I will keep sending out this message until it goes as far as I need it to.