I purchased a ChatGPT Pro account for $10, with the expectation of receiving access to the service. However, after waiting for three days, I still had not received the product. When I reached out to the support team for assistance, they advised me to contact my wallet provider, such as Coinbase, which I had used for the transaction. According to Coinbase, the money had been successfully transferred, but Z2U did not confirm the transaction. This situation is an absolute scam! I am extremely disappointed with this service and I will never make a purchase again. To make matters worse, when I provided the transaction link to the support team, they claimed that the transaction had been lost. How is it possible for the money to be lost when I specifically sent it to your company? This is completely unacceptable, and I am deeply frustrated that my money has been stolen by your incompetent individuals.ORDER NUMBER: Z7709731660