We booked an excursion through Expedia on May 17. On May 16 we called the company to get the pick up time for us at our hotel. They told us 7:30 AM. On the seventh we arrived at 7 AM to wait. By 7:45 AM they had not arrived. I called the company back and they told me that our pick up time was at 6:30 AM. No matter how many times I told them that I had talked to a human being the day before and was told it was 730, they kept insisting it was at 6:30. They refused to refund our money. I contacted Expedia about this who by the way, I had paid directly for this excursion, not the fraudulent company, and I had paid Expedia for this excursion with some trust that they would protect me against fraudulent companies. I figured they must check out companies before they recommend them to us through their website. They said they won’t refund my money either although I paid Expedia for this trip. I will be filing a legal dispute against them now for $338 which I have lost. I got no support from them and I will never ever use them again.