I am in the process of being scammed and I should have googled their company before sending them my iPhone 11. Just like everyone else, they respond right away when you are asking about sending in your phone and as soon as it’s shipped they will ghost you and not respond to calls or emails and you will get no money. They are nothing but scam artists that want your phone but don’t want to pay you. They promise payment in 24 hours, but it’s been over 72 hours and no money and zero responses. Do not trust Icellglobal with anything, even the $10 new customer money they say they will send instantly is another complete lie, don’t fall victim to these people.