I sent a genuine Apple Iphone 11 pro max to them in the the box, which worked perfect, and i could sell privately for about £300, I decided to go with Twig because I am sick of scammers so thought this was the best option. They said they couldnt accept the phone for material purposes (whatever that means) and devalued it from £233 to £60, i declined and they have returned my phone which now does not work whatsoever!!!! They have completely broken the phone so I can’t even sell it at all. Absolutely disgusting, DO NOT USE!!!!!