You will receive this email for 30 days. Dear Customer We are sorry for the delay with your unlock, sometimes our network unlocking servers can experience delays, we have chased your order and would expect the unlock to be completed imminently. We will email you with confirmation and instructions on completion.Then this.Dear CustomerThank you for your patience, i have just personally chased your order with our suppliers directly and the device you have provided our company with is blockedIn normal cases like this we would have to refer to the terms and conditions that you agreed to at the point of purchase regarding blocked devices and a no refund option would be presented as we have incurred the full cost of the service with our suppliersHowever on this occasion while we aim to help our customers as much as we can, I’ve negotiated a 50% refund on your unlock feePlease confirm if you would like me to process this refund. So you will never get your money back. And I have new phone in a box.I buy and try unlock them for I can use wild I travel. Completed SCAM save you money!