The three blouses I ordered were beautiful but did not fit right. I emailed and asked for a return authorization. I was first offered an exchange for a different size. I said no, I just want a full refund. Then they offered me a small refund, then a larger one, then one more. Then said they offer returns only for damaged items. Said I would have to send them back at my cost to get a full refund. I finally called my credit card company and filed a dispute. Hopefully they will take this charge off my card. What a scam! Sounds like they are doing this to everyone who needs to return an item. I will never buy from this company again. I also filed a complaint with Facebook, which is where I saw these clothes advertised.