I contacted your firm at the point just after I was scammed back in December last year and since that time I have been dealing with Jacob Falman who has been a great help throughout the ensuing weeks and months by keeping me informed as to progress of claim and how to go about this process. Jacob Has been encouraging throughout and continues with his enthusiasm for the job of tackling my claim. Jacob has lifted my spirits on more than one occasion throughout this lengthy period when nothing appear to be happening and is clear and on top of things in what he is doing on my behalf. I hope that all will go though and am trusting him with this task which he seems very able.