This is a scam bank. My brother’s count was locked for no reason last year. His name is sylvain. You never reply him and you do not care for a year to refund his money to him. You do not reply to his emails but funny you reply on trust pilot. You are a bunch of thieves. Send his money to him @draysyl was his user ID. now he had closed his previous account and after one year that is where you claim you want to refund his money to, after he told you 4 months ago that he does not use this account?