This is a completely SCAM, I order GBP 49 goods in Oct 22, but the things had never been delivered (They lie things had been delivered in early Dec 2022!!!), Trying to contact them for refund in early Jan 23, they made a small part refunded after 2 weeks, and I started chasing for the remaining refund since then, and they keep on having different CS telling me refund had been processed and will take few weeks to come / my bank account has issues that ask me to check / they are checking with their finance team repeatedly!!