i joined choachsurfing i had to use a credit card i did not notice but every month they have been taking money from my accounti asked twice for a refund of the full amount and they sent me this emaildont use them they are a scamtake your money and do not give refunds!!Kath (Couchsurfing Support)Mar 29, 2023, 13:49 PDTHello Gavin, Thank you for getting back to us. Unfortunately, we are still unable to process your refund request. With this being a digital and immediately available good, we are unable to issue refunds. You can read more about our policy in our FAQ here. We hope you see the value in the Couchsurfing community and that you continue to be an active member! –KathCommunity Support TeamContribute to Couchsurfing | Get Verified Today!