Giving the company a 1 star due to its fact of allowing people to lose money. While customers provide information about their inconveniences such as not being able to refund, never receiving the item, receiving it broken, or not getting what they paid for at all. All Temu does is give a useless excuse and trash links to “customer support” (more like a place to keep you away from them). Stay away from this company. They are a huge scam. Don’t support Chinese Scammers and LEGAL FRAUDULENT ACTIVITIES. They will take your money and throw you around to useless and hopeless links/phone calls. THIS IS NOT A LEGIT COMPANY, THEYVE STOLEN ENOUGH MONEY TO BE LISTED ON STOCKS. Not Real All Fraud. YOU HAVE BEEN WARNED.