Like so many others I have had the same experience, awful response from company, wont refund me even though they never completed my order.They will reply to this with some generic copy/paste reply.Do not give these people your money, I promise you will regret it – this company is 100% a scam without a shadow of a doubt.EDIT: Just to be clear, I have already emailed the exact email they have responded with below BEFORE submitting this review.