Definitely a scam “company”. I ordered from them & sent multiple emails from my email address to no avail. Sent a email through PayPal & received a response with a USPS tracking number. The tracking number was legitimate; but USPS said the item was shipped from Etsy; weighed less than 1# & placed in the mailbox. Ordered item weighed 15+# & wouldn’t have fit in a mailbox. Filed a complaint with PayPal & received a refund. SCAMMERS!!