These people are a totally unprofessional scam and will cost you your buisness. We had 3 sites with them and they kept getting hacked because of their location on a shared server. Of course they blamed us but we were able to prove that none of our log in were used during the compromised windows. So they said if we just pay a little more we can avoid this. Long story short the hack left us locked out of our admin access BY THEM and they wanted us to pay so much money it was actually cheaper to have the sites rebuilt from the ground up on another host. Avoid like the plague they are.