I wish I had read the reviews before I bought the PURE AIR CURL what a joke total cost $161.00 when you call the number for a refund you will be on the line for around 30 min. When someone answers they try and margin with you . I told the I would like to return item and they offered me 20% back and I said what I want all of it back she then went up to 30% Finally she gave me a number and an email address. This has produced nothing thus far. Trust me this is a scam company to not deal with them in anyway.