Awful, stay away confusing and pretty dire service heed the reviews stay away from these scammers. Transferred coins to them and they just disappeared. Apparently they don’t do exchanges of subnetworks. they will set a wallet up and give you an address but in the small print they say don’t send it as will disappear but allow you to go through the staeps. So for an exchange they are really bad…heed the warnings and stay away.Reply : You already looked into it and nothing you can do apparently, so not interested this is for people to know to beware.